Josh is always very helpful and responsive.- C.P., Rockville, MD (4/23/10)

Chris was great to work with. The techs were helpful in identifying warranty repairs.- J.R., South Riding, VA (4/20/10)

Very appreciative and very committed to Don Buyer Volvo at Dulles and their staff, specifically Jose and Josh, who provide absolutely excellent service! A huge thank you to them!- E.S., Reston, VA (4/20/2010)

I really appreciate being able to use coupons toward my visits. Thanks to Chris for helping me out when I come in...I think they all had a pretty good laugh over my last visit!- L.B., Sterling, VA (4/18/2010)

Josh is always excellent. The folks working in the cashier's area have improved a lot over the last year too. I still have to compare the cost of service at the OEM Dealer to after-market service locations like Goodyear, but I have confidence in the technicians and parts support at the OEM Dealer and will usually choose to pay a little more to come to you. - P.B., Ashburn, VA (4/15/10)

Always a great experience. - C.C., Ashburn, VA (02/12/10)

Great service as always! Thank you! - E.S., Reston, VA (02/16/10)

Greatly appreicated the time that was spent with us explaining how things work in our new car - even the little questions were welcomed and answered throughly. Thanks to Josh and his staff. - R.J., Leesburg, VA (02/18/10)

Chris Kolster and his team consistently provide excellent service, and Chris does an excellent job describing service related issues so that the customer can make an educated decision whether or not to approve the recommended repair. - G.J., Fairfax, VA (02/19/10)

I really appreciated the service department washing my car for me, especially with all the road salt and chemicals on it from our recent snow. This saved me from having it washed. I also appreciated that my light was installed quickly and I paid only for the part! Thank you very much! - B.M., Herndon, VA (02/20/10)

Josh is a great service advisor. He is very responsive. He communicates clearly. I enjoy doing business with Josh. - C.H. & M.H., Warrenton, VA (02/26/10)

stopped in without an appointment to check on some problems with the Bluetooth feature on my S80, Chris and Tom went out of their way to help with this your service is extraordinary Thanks - W.H., Sterling, VA (02/26/10)

Always great people and great service. I will be purchasing my next Volvo from Don Beyer! - B.H., Leesburg, VA (02/28/10)

Thank you for washing my car. It was on my "To Do" list when I picked the car up last night! - M.S., Ashburn, VA (03/02/10)

Usual great job I've come to expect.Best part is the continuity of your staff.Chris K.and Dave the mechanic know me and my car and have been a constant since I first started using Beyer Volvo...must be a good place to work. - J.B., Leesburg, VA (03/02/10)

I just needed a safety inspection, but the car was returned completely cleaned on the outside and inside. Thank you so much - it really needed the cleaning! I will always bring my car to this dealer.- T.M., Oak Hill, VA (03/02/10)

Very professional service staff. - B.S., Ashburn, VA (03/04/10)

Chris in Service is excellent, always. And thanks to Tom in mechanics for taking a look at my strange complaints about my xc wagon. - M.T., Sterling, VA (03/04/10)

Thanks, great customer service as always from your service department! That will always make me come back to your dealership for my vehicle repairs. Joshua Simpson has always gone above and beyond my expectations! Thanks for the great service!- M.H. & M.H., Hamilton, VA (03/04/10)

Thanks for letting me have the loaner car for the 2d day. This was not normal but the parts required were not readily available to the dealership. Special thanks to Chris, who always make the service work a more pleasurable experience.- W.D., Ashburn, VA (12/14/09)

Chris Kolster is always efficient and courteous. Thanks.- A.W., Leesburg, VA (12/13/09)

The service manager Chris Kolster took care of my needs in a professional manner. - E.S., Leesburg, VA (12/1/09)

Josh is great.- J.S., Purcellville, VA (12/1/09)

Very friendly team, very professional. And an extra thank you for the gentlemen who retrieved my car in the pouring rain. - T.J., Leesburg, VA (11/20/09)

Very quick and smooth. Gave rides both ways. Very appreciative. Thanks. - S.C., Purcellville, VA (11/20/09)

Great detailing!! My car looked and smelled wonderful. Thanks for the hard work! Also, the squeak appears to have disappeared. So far, so good. Happy Thanksgiving to all the folks at Dulles Volvo. - K.H., Herndon, VA (11/18/09)

Our service adviser at the Dulles location, Chris, is always helpful. Thanks. -M.T., Sterling, VA (11/6/09)

I have owned several Volvos for at least 10 years now, and experienced different service facilities, and I recently tried DULLES Don Beyer. I received EXCELLENT SERVICE: I found them knowledgeable, capable, helpful, and trustworthy- what more could one ask for. Service Mgr Todd Curling & Josh Simpson did everything they could to make my experience pleasant. They corrected the problems and repaired the car quickly, keeping me informed with updates along the way. My car needed transmission and other components. I am very satisfied with their customer service and feel if anyone wants good trustworthy service, which can be hard to come by, they go to these fellows..I know I will! -T.C., Ashburn, VA (10/28/09)

Josh, in the Service department is a Treasure. My 1991 Volvo had been to two other service departments. Josh had my car one hour and had the problem Identified.The car no longer stalls or leaks and I will be returning in the next two weeks to have the other items Josh had identified fixed. Thank you. -G.O.H., Herndon, VA (10/26/09)

Your service is always excellent and Chris Kolster, my service advisor, is great! - C.L.H., Sterling, VA (10/22/09)

We have always been favorably impressed with Don Beyer Volvo. Knowledgeable, honest, polite, and on time are what best characterizes the service department there. -H.T., Ashburn, VA (10/15/09)

I was very pleased with the service although I have not driven my car enough since picking it up yesterday to know if there is a problem but everything seem fine. I was most please about two things: 1) my car was checked for things beyond what a brought it in for and a repair needed was discovered and made. It happened to be a repair that fell under warranty. Whether you were trying to go the extra mile it came across that way to me and I thank you. 2) I did not get there to pick up my car until near 8pm. I know service closes at 7:30. I had tried 3 times to get there to pick up my car but it has rained the last three days and the traffic tie up have been exacerbated as a result. By 7:30 each time I was not close to the dealer and I had to forfeit my attempt to pick up my car as I was not going to get there in time. Last night it was do or die. It took 2 hrs from DC. When I pulled up at 7:58 I was prepared to beg, plead whatever it took t o get my car back but it was no problem. Three people helped me! - K.J., Alexandria, VA (10/15/09)

Good Morning Don Beyer Volvo I have never done this before for a business but felt compelled to write of my experience with your company. I bought a used Volvo from you 2 months ago. This was my first Volvo so obviously my first exchange with your dealership. The salesman was Shamloo Kaumbiz and if it weren't for his nature and knowledge of this automobile I can honestly say I very well might have just kicked the tires and left. You must know that he is a tremendous asset to your business. And then I had a problem with the car, which was just barely still under your warranty. Joshua Simpson in service was once again wonderful to deal with and made the experience hassle free as well as getting the ongoing problem that the original owner had complained of finally diagnosed and repaired. I feel very fortunate to have stumbled upon your dealership and will always direct anyone I know looking for a new vehicle your way. I just wanted to let you know that people do recognize good service and compassionate care and you guys are the best I've come across. Thanks for being there. -L.M. Warrenton, VA (11/22/09)